The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
AUD 50 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Billiard tables
Guest Parking
Electric kettle
Services
Housekeeping
Welcome drink
Happy hour
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Game room
Spa & Leisure
Leisure/ TV room
Steam room
Room features
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
215 Little Collins Street,
Melbourne,
Australia,
3000,
Victoria
Map view
street view
215 Little Collins Street,
Melbourne,
Australia,
3000,
Victoria
City landmarks
Casino
Crown Melbourne
1.7
km
Stadium
Melbourne Cricket Ground
2.1
km
7 Riverside Qy Southbank
Eureka Skydeck
1.1
km
Aquarium
SEA LIFE Melbourne Aquarium
1.4
km
Botanical Garden
Royal Botanic Gardens Victoria
2.2
km
btwn Spring & Elizabeth Sts
Collins Street
810 m
Square
Federation Square
610 m
Gallery
Arts Centre Melbourne
1.1
km
Birdwood Ave
Shrine of Remembrance
2.1
km
Carlton Gardens 11 Nicholson Street
Royal Exhibition Building
1.7
km
Museum
Old Melbourne Gaol
1.1
km
Parking area
Docklands Stadium
1.8
km
Museum
Melbourne Museum
1.7
km
Park
Fitzroy Gardens
1.4
km
Flinders Street Federation Square
Acmi
600 m
Library
State Library Victoria
650 m
Museum
Immigration Museum
1.1
km
Park
Carlton Gardens
1.7
km
Public Building
Parliament House of Victoria
760 m
Stadium
Rod Laver Arena
1.7
km
Museum
Old Treasury Building
740 m
Monument
Cooks' Cottage
1.3
km
Church
St Patrick's Cathedral
1.1
km
Theatre
State Theatre
930 m
River
Yarra River
1.4
km
Nearby
Gallery
National Gallery of Victoria
560 m
Mall
Block Arcade
360 m
Church
St Paul's Cathedral
450 m
Little Bourke Street
Chinatown
480 m
Hosier Lane
Hosier Lane
450 m
Restaurants
Salero Kito Padang
70 m
Shop 18 235-251 Bourke St Tivoli Arcade
Gopal's Vegetarian
100 m
139 Swanston St
Le Petite Crepeterie
90 m
Cnr of Little Collins and Swaston Street
Cafenetics@Collins
100 m
162 Collins St
Starbucks
160 m
8/2 Elizabeth St
Momo
160 m
235-251 Bourke St Shop 25
ShanDong MaMa
270 m
200 Bourke St Mid City Centre
Rozzi's
170 m
157 Swanston St
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
friendly staff
great location
limited fresh fruit
basic rooms
7.4/10
Very good
Rooms
7.3
Location
8.8
Service
7.5
Dining
6.2
Guest reviews
7.4/10
based on 25 reviews
4/5
based on 3471 reviews
8.2
8.2/10 based on 12315 reviews
#48 of 169 hotels in Melbourne based on Tripadvisor
Andy
United Kingdom,
May
2024
8.4/10
I found the hotel to be a comfortable and convenient choice for my stay. The rooms were pleasant and quiet with a nice selection of teas and a well-equipped bathroom, although being basic. The service was remarkable, especially by Caitlin, who made my experience memorable. The location was perfect for both work and leisure, within walking distance to theaters and shopping. The dining offered an excellent variety of food but fell short on fresh fruit selection. Overall, a great value for money option with some minor drawbacks.
Rooms
8.0
The rooms were comfortable and well-serviced each day, with a nice offering of teas and a large well-equipped bathroom.
Service
9.0
The service was outstanding, with very polite and attentive staff. Caitlin, in particular, went above and beyond to handle all guest orders efficiently.
Location
9.0
The hotel's location was ideal, fitting in well with the area and providing easy access to various attractions like Southbank and The Malthouse.
Dining
8.0
The dining experience was amazing, offering an excellent variety of food but was lacking in good coffee and fresh fruit on some days.
Facilities
8.0
The hotel facilities were convenient and well-maintained, enhancing my overall stay.
friendly staff
limited fresh fruit
David
United Kingdom,
April
2024
6.6/10
The hotel is located in a very central area of the CBD, making it convenient for exploring the city. The rooms, although not very spacious, were clean. The service was acceptable, but some improvements in customer interaction could enhance the experience. The dining options were a bit disappointing, leading me to seek breakfast elsewhere. The hotel's prime location in the heart of the city was definitely a highlight.
Rooms
7.0
The rooms are not enormous but clean and comfortable.
Service
6.0
The staff was helpful and pleasant, though some areas of service could be improved.
Location
9.0
The hotel's location is fantastic, right in the heart of the CBD and close to many attractions.
Dining
5.0
The dining experience was not great; opting to eat at a nearby cafe for breakfast instead.
Facilities
6.0
The facilities were okay, but nothing exceptional was noted.
Laurie
United Kingdom,
March
2024
8.2/10
The hotel provides a quiet and clean stay with spacious rooms and friendly service. However, the dining experience could be improved, and the location is lively but noisy at times.
Rooms
9.0
My room, located opposite the lift, was clean and of a good size with a very comfortable bed. It was very quiet, ensuring a peaceful night's sleep. The room was well-serviced throughout my stay, making it a cozy retreat.
Service
9.0
The service here was exceptional. The staff were super sweet and accommodating, especially when I checked in late at 9 pm. They were friendly and courteous, making my stay truly comfortable.
Location
8.0
The hotel's location is fantastic, making it easy to get around Melbourne. While the renovated surroundings were a pleasant surprise, the noise from late-night partygoers and early morning rubbish collections were a bit inconvenient.
Dining
7.0
The restaurant offered an extensive and yummy menu, but I was disappointed that there were no tea and coffee making facilities in the room. The breakfast, although tasty, was served cold, which was a letdown.
Facilities
8.0
The hotel facilities were satisfactory, with everything you need for a comfortable stay.
Bill
United Kingdom,
March
2024
8.2/10
My stay at the hotel was quite pleasant. The room had everything I needed for my brief one-night corporate stay, although it wasn't ready when I tried to check in at 6 pm. The price was reasonable, and the room was really clean and very close to everything. The room had pretty much everything you might need, like a kettle, fridge, TV, A/C, coffee, and tea.
Rooms
8.0
The room was basic but had everything I needed. It was clean and had all the necessary amenities.
Service
9.0
The staff were efficient, courteous, and accommodating. They stored our bags until we returned in the afternoon, which was very nice.
Location
9.0
The location was excellent, right in the heart of Melbourne. It was convenient for everything in the CBD, with tram stops nearby.
Dining
7.0
The dining experience was lovely, with wonderful choices of both hot and cold items. Although there was a mishap with a burst water pipe that affected our morning coffee, the location was key.
Facilities
8.0
The facilities were good overall and met my needs during my stay.
clean
not ideal check-in
Stewart
United Kingdom,
February
2024
7.6/10
The hotel room had a classic vibe, with old-fashioned dark wood furniture and a tiny desk, but it was surprisingly simple, nice, and very comfortable. The view overlooked a cement window ledge adorned with a few pot plants. The location is excellent, near City Hall and great eating areas, making it perfect for sightseeing in Melbourne. The dining experience offered a good variety at reasonable prices. The service, while friendly, could use some improvement in customer service. Overall, a small but functional hotel with a lot of charm and a prime location in Melbourne.
Rooms
7.0
The room felt like a throwback to the 70s, with old, cheap furniture, but it was surprisingly comfortable and had a nice touch to it.
Service
6.0
The service was friendly but could be more attentive to customer needs.
Location
9.0
The hotel's location is fantastic, right in the heart of Melbourne's CBD, close to everything you need for a great stay in the city.
Dining
8.0
The dining experience offered a good variety at reasonable prices, which made dining enjoyable during the stay.
Facilities
8.0
The hotel offers decent facilities that match the overall experience, enhancing the comfort of the stay.
Shirley
United Kingdom,
February
2024
7.4/10
The hotel is in a convenient location within the CBD area, close to shopping venues and trams. The rooms were comfortable but could be larger, and the cleanliness and room service were somewhat lacking. The service was friendly and helpful, with a slight issue in housekeeping timing. The breakfast options could have been better, especially considering the advertising. Overall, a satisfactory stay for the price range.
Rooms
7.0
The rooms were comfortable but on the smaller side. There were issues with cleanliness and room servicing.
Service
8.0
The service was friendly and helpful, although room cleaning timing could be better.
Location
9.0
The location was great, being within walking distance to CBD attractions, shopping, and trams.
Dining
6.0
Breakfast options were lacking, not available early enough, and did not match advertised items.
Facilities
7.0
Basic but adequate facilities for a comfortable stay.
Paul
United Kingdom,
February
2024
7.8/10
The hotel was very basic but comfortable with extremely friendly staff. However, the rooms were not serviced during our two-day stay, which is compulsory for our family.
Rooms
8.0
The rooms were very basic but comfortable and had their own bathroom, a must for our family.
Service
9.0
The staff were so helpful in sorting out an issue with the key and very friendly overall.
Location
10.0
The location was perfect, right in the midst of most attractions and very convenient for accessing various main attractions in Melbourne CBD.
Dining
5.0
The dining experience was poor quality and served in a shabby, unappealing annex. However, there was a wide variety of options available.
Facilities
7.0
The facilities were good overall, with some room for improvement.
Grace
United States,
December
2023
7.0/10
My stay at the hotel was overall pleasant. The location was convenient, close to everything I needed, but parking was a bit of a hassle. The rooms were small but comfortable, although not ideal for someone with mobility challenges. The service was a mix of friendly and unfriendly encounters, with some helpful staff assisting with early check-in and baggage storage. The dining experience had its ups and downs, with enjoyable meals but some issues with hot food. Overall, a decent value for the price paid.
Rooms
7.0
The rooms were tiny and very basic, but I found mine comfortable.
Service
6.0
The staff had both friendly and unfriendly members, but some were helpful with early check-in and baggage storage.
Location
8.0
The location was great for my needs, within walking distance of everything in the CBD.
Dining
7.0
The dining experience was good overall, with yummy meals, though there were some issues with food temperature at times.
Facilities
7.0
The hotel had some good facilities, but a few maintenance issues like the fridge not being fixed down.
Patrick
United Kingdom,
November
2023
7.0/10
The hotel room was a good size and located in a quiet part of the hotel, away from street noise. However, the cleanliness of the bedding was questionable. Overall, the room was neat, tidy, and comfortable, meeting our expectations for the price. It was placed at the very end of the corridor, a bit far, but everything else was satisfactory.
Rooms
7.0
The room was neat, tidy, and comfortable, meeting our expectations for the price. However, the cleanliness of the bedding was questionable.
Service
7.0
The staff were pleasant and informative about the hotel's facilities, but there was an issue with one staff member being rude and unhelpful regarding parking arrangements.
Location
9.0
The hotel's location was excellent, close to shops, theaters, and public transport. It was convenient for accessing various spots in Melbourne, making it a top choice for visitors.
Dining
5.0
The dining experience had some issues, including long waiting times and limited vegetarian options. Having to climb stairs for beverages was inconvenient, especially for older guests.
Facilities
7.0
The hotel's facilities were good overall, but there were some shortcomings in the dining service.
Alan
United Kingdom,
October
2023
6.6/10
My stay at the hotel was fantastic! The location was great, close to everything yet quiet. The rooms, although a bit far from the reception, provided an excellent experience at a relatively cheap price. The service was a bit of a mixed bag, with some rudeness but also going out of their way to help. The dining was average, with lukewarm food and limited choices. Overall, a clean and comfy stay with some room for improvement.
Rooms
7.0
The rooms, although quite a distance from stairs or an elevator and a bit stuffy in winter without aircon, offered a decent experience for the price.
Service
6.0
The service had its ups and downs, from being directed to a convenient car park to encountering rudeness. There were some pleasant surprises, like helping with lost items.
Location
8.0
The location was perfect for exploring the city, close to restaurants and public transport, despite a view of an internal lightwell from the south wing.
Dining
5.0
The dining experience was average at best, with lukewarm food and limitations on ordering. The temporary location might have affected the quality.
Facilities
7.0
The facilities were just what I needed, nothing extraordinary but clean and sufficient for a comfortable stay.
Leslie
United Kingdom,
September
2023
7.6/10
The hotel's location was excellent, close to city attractions and major transport stations. The rooms were spacious and had good water pressure in the modern bathroom, but lacked character. The service was pleasant and helpful, although some staff needed more training. The dining experience was delicious with early morning opening times. The facilities were adequate, catering to basic needs.
Rooms
7.0
The rooms were spacious with a modern and clean bathroom, but lacked character.
Service
7.0
The service was pleasant and helpful, but some staff needed more training.
Location
9.0
The hotel's location was excellent, close to city attractions and major transport stations.
Dining
8.0
The dining experience was delicious and opened early in the morning.
Facilities
7.0
The facilities were adequate for basic needs.
Robert
United Kingdom,
September
2023
6.8/10
Although the hotel didn't get serviced on our first day despite our request, the rooms have all the modern conveniences one expects while still maintaining their wonderful charm and heritage value. The location is fantastic right in the heart of the CBD, offering easy access to shops, restaurants, transportation, and attractions.
Rooms
8.0
The rooms have all the modern conveniences one expects without losing their wonderful charm and heritage value.
Service
7.0
The service is very helpful and pleasant with minor oversights like not informing us about starting power in our room.
Location
9.0
The location is fantastic in the heart of the CBD, within walking distance to shops, restaurants, transport, and many attractions.
Dining
5.0
The dining experience was disappointing, with long waits and cold dishes; opted for an alternative cafe for breakfast.
Facilities
6.0
The hotel offers basic facilities with room for improvement.
Jim
United States,
September
2023
6.0/10
My stay at the hotel was a bit mixed. The room I had was quite ordinary with no open windows or balcony, and the noise from the alley was bothersome. However, the service was polite and helpful. The location was very convenient, close to major shops and restaurants. The dining experience had its flaws with some items being out of stock, but the facilities were satisfactory overall.
Rooms
5.0
The King Heritage Room I had was very ordinary and lacked atmosphere. It was a bit uncomfortable with a hard bed and extremely uncomfortable pillows. The room overlooked a noisy alley, and even when I asked for a room change, the new one faced the same issue. It felt stuffy when I returned as they turned off the air conditioning.
Service
7.0
The service was polite, quick, and helpful. The staff offered to check us in early and the room, although compact, had everything we needed. However, they refused to engage in resolving poor communication.
Location
8.0
The location was perfect, very close to all major shops and restaurants. However, supervision was lacking in filling up empty food trays and cleaning up. It was very convenient being in the Free Tram Zone and walkable distance to must-visit spots.
Dining
5.0
The dining experience had its flaws; some items were out of stock early, and more staff were needed at breakfast time as things ran out quickly. I wouldn't order breakfast again, but at least the pizza was good.
Facilities
6.0
The facilities were a bit lacking; some items needed to be re-filled regularly. While not perfect, they were okay overall.
clean
noisy room
Adam
United States,
September
2023
7.4/10
I found my stay at this hotel to be a mixed experience. While the rooms were not ideal for those with mobility issues due to too many doors and a small bathroom, they did offer great value for being in the CBD. The check-in process was a bit messy, but overall, I felt it was worth the money spent. The location, on the 5th floor, offered easy access to trams and shops, making it a convenient choice for both work and short leisure stays.
Rooms
7.0
The room setup may not be suitable for those with mobility challenges, but considering how it was situated in the CBD and the value for money offered, it was a decent place to stay.
Service
8.0
The staff was helpful and polite during my stay, making me feel welcome and taken care of.
Location
9.0
I loved the central location of the hotel, with easy access to transportation options and shopping areas. It was a great spot to be in Melbourne, especially for those on a work trip or a short visit.
Dining
6.0
Despite a bit of a slow service at times, the dining experience was acceptable. The breakfast was included which was a nice touch, although there were some delays.
Facilities
7.0
The facilities overall were decent, although I wished there was quicker access to essential areas like the lift and gym from my room.
Bobby
United Kingdom,
August
2023
8.0/10
The hotel is in a great central location, providing a quiet and comfy feel despite the comedy festival nearby. The rooms were basic but clean and comfortable, offering a spacious layout with a queen bed and two singles separated by a wall. The service was exceptional, with the staff being accommodating and helpful, making the stay highly recommended. The location was ideal for exploring the city, within walking distance to many attractions and tram stations. The dining experience, while adequate, could benefit from more variety. The facilities were satisfactory, meeting basic needs during the stay.
Rooms
8.0
The rooms were basic but clean and comfortable, with a spacious layout.
Service
9.0
The service was excellent, with accommodating and helpful staff.
Location
9.0
The location was great, centrally positioned for easy access to city attractions.
Dining
7.0
The dining experience was adequate, lacking some variety.
Facilities
7.0
The facilities were satisfactory for meeting basic needs during the stay.